Terms and Conditions
InnerHealth4You & InnerHealth is a trading name of Food Intolerance Testing Group Limited.
By continuing to browse this website and/or purchasing a product from this site, you are agreeing to the following terms and conditions.
Full payment must be received in full prior to starting your purchase being dispatched. We accept the following methods of payment: all major creditcards.
Damage, loss or theft of sample
We cannot be held responsible for the damage, loss or theft of samples that have not been received by us.
These Terms and Conditions are governed by the laws of the Netherlands and will be interpreted in accordance with the Dutch courts. The Dutch courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions.
Health and nutritional information
If you have any health conditions or concerns you are responsible for checking with a registered medical practitioner. We recommend that anyone changing their diet should consult a registered medical practitioner in the first instance.
Our website and other information that we may send you provides general information on health and nutrition this does not in any way constitute medical advice and is not tailored to your specific require.
You will be provided with a link to download your registration form. This will then need to be filled out and returned to our testing facility. You are responsible for the postage costs of delivery to our testing center as detailed in this document. We cannot be held responsible for failure to receive items that are not sent to us via a recorded or signed-for delivery method. Your results are emailed to your chosen email address within 7 to 10 business days or 48 hours (depending on your order) of us receiving your samples. We do not perform tests during the weekend.
Re-test policy *
You are entitled to a free re-test kit when your initial test kit is damaged or lost in transit.
Refund policy – 100% Satisfaction Guarantee
We are so confident our tests can help you, we offer a 100% guarantee if you are not completely satisfied with your results.
To claim your ‘100% Money-back Guarantee’ refund, please contact us supplying our members of staff with the following details:
- Name used to purchase
- Email address used to purchase
- Transaction ID or website order number
- Transaction amount Date of purchase
- Reason for requesting a refund
We want you to be happy with your decision to purchase. If you are not entirely happy, we will be happy to offer you a refund provided that you notify us of your decision to cancel your order for the test(s) within 7 days of placing your order and before mailing in your hair & saliva samples.
Once the hair & saliva samples has been mailed and received in our office for processing, you will not be entitled to a full refund. After the hair & saliva samples has been processed at our office, you will be charged a $40 administrative processing fee. This fee will be deducted from the price of the test you paid for.
Any delivery costs incurred by you in sending in your test will be not be refunded.
Please remember that it can take three to four days after we have processed a refund payment for it to appear on your credit card statement. All refunds will be processed within 30 days.
Refund Policy Digital Goods (Programs / E-books)
Since we provide non-tangible, irrevocable goods, we do not issue refunds for digital products once the order is confirmed and product is sent. Please note that when a refund is requested for a digital product, there is no way for the customer to truly return the purchased item.
As a customer you are responsible for understanding this upon purchasing any item at our site. There is no obligation to provide a refund or credit in the following situations:
- You change your mind about an item;
- You bought an item by mistake;
- You do not have sufficient expertise to use an item;
Said Refund Policy is provided through our website in open access. Please note that when purchasing a product through our website you are, as a customer, considered to be aware of our refund policy statement.
Refund Policy / Terms And Conditions – Partner Program
- When you signed up for a partner program, you are not eligible for a refund of your initial purchase.
- The first voucher code can not be refunded.
- When an order gets refunded based on your voucher code this sale will be withdrawn from your sales commission the moment your payment gets reviewed.
- Every month we will review the sales and contact you for your payment.
Refund Policy / Terms And Conditions – Prescreen Testing
- A prescreen handling and administration fee is required to process your samples and transit costs. These costs can not be refunded.
Our test and this website does not make a medical diagnosis nor is it intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. All probable or possible diagnoses generated by the test or this website need to be discussed and confirmed with a qualified medical practitioner.
Bio-resonance is categorized under Complementary and Alternative Medicines (CAMs) which covers a wide range of therapies that fall outside mainstream medicine. As a CAM, Bio-resonance therapy is recognized as a proven therapy method by practitioners and peers Worldwide. Conventional medicine does not currently recognize Bio-resonance as it has not been subject to scientific research. Our test and this website does not make a medical diagnosis nor is it intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your doctor or other qualified health provider if you have a medical condition or with any questions you may have regarding a medical condition and/or medical symptoms. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. All probable or possible diagnoses generated by the test or this website need to be discussed and confirmed with a qualified medical practitioner. If you think you may have a medical emergency, call your doctor or the emergency services immediately.
Reliance on any information provided by this Website is solely at your own risk. Some of the content on this Website may be provided by third parties and we are not in a position to verify this content. We do not warrant that any such third party content is true, accurate or complete. Our test does not measure type IgE allergies or IgG antibodies. Since these reactions can be serious, you should seek the help of an allergy specialist.
Our tests are currently available to residents in 47 U.S. states. We currently do not offer tests to residents of the following states: New York, New Jersey, and Rhode Island. This is due to each state having different medical regulations and we hope to expand in the future.
InnerHealth Affiliate Program Terms of Service
By signing up to be an Affiliate in the InnerHealth Affiliate Program ("Program") you are agreeing to be bound by the following terms and conditions ("Terms of Service").
InnerHealth reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Program, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Program after any such changes shall constitute your consent to such changes.
Violation of any of the terms below will result in the termination of your Account and for forfeiture of any outstanding affiliate commission payments earned during the violation. You agree to use the Affiliate Program at your own risk.
- You must be 18 years or older to be part of this Program.
- You must live in the United States to be an Affiliate.
- You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
- You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
- Your login may only be used by one person - a single login shared by multiple people is not permitted.
- You are responsible for maintaining the security of your account and password. InnerHealth cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
- You are responsible for all Content posted and activity that occurs under your account.
- One person or legal entity may not maintain more than one account.
- You may not use the Affiliate Program for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
- You may not use the Affiliate Program to earn money on your own InnerHealth product accounts.
- The use of coupons are not calculated in your commissions.
Links/graphics on your site, in your emails, or other communications
Once you have signed up for the Affiliate Program, you will be assigned a unique Affiliate Code. You are permitted to place links, banners, or other graphics we provide with your Affiliate Code on your site, in your emails, or in other communications.
To permit accurate tracking, reporting, and referral fee accrual, we will provide you with special link formats to be used in all links between your site and the InnerHealth. You must ensure that each of the links between your site and the InnerHealth properly utilizes such special link formats. Links to the InnerHealth placed on your site pursuant to this Agreement and which properly utilize such special link formats are referred to as "Special Links." You will earn referral fees only with respect to sales on a InnerHealth product occurring directly through Special Links; we will not be liable to you with respect to any failure by you or someone you refer to use Special Links or incorrectly type your Affiliate Code, including to the extent that such failure may result in any reduction of amounts that would otherwise be paid to you pursuant to this Agreement.
Affiliate links should point to the page of the product being promoted.
Referral fees/commissions and payment
For a Product sale to be eligible to earn a referral fee, the customer must click-through a Special Link from your site, email, or other communications to https://www.innerhealth4you.com and complete an order for a product during that session.
We will only pay commissions on links that are automatically tracked and reported by our systems. We will not pay commissions if someone says they purchased or someone says they entered a referral code if it was not tracked by our system. We can only pay commissions on business generated through properly formatted special links that were automatically tracked by our systems. When an order is placed via your affiliate link and in combination with the use of a coupon, this commission will not be granted.
We reserve the right to disqualify commissions earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods.
Payments only begin once you've earned more than $200 in affiliate income. If your affiliate account never crosses the $200 threshold, your commissions will not be realized or paid. We are only responsible for paying accounts that have crossed the $200 threshold. Items that are refuned are deducted from your earnings as the payment is no longer valid or registered.
Identifying yourself as a InnerHealth Affiliate
You may not issue any press release with respect to this Agreement or your participation in the Program; such action may result in your termination from the Program. In addition, you may not in any manner misrepresent or embellish the relationship between us and you, say you develop our products, say you are part of InnerHealth or express or imply any relationship or affiliation between us and you or any other person or entity except as expressly permitted by this Agreement (including by expressing or implying that we support, sponsor, endorse, or contribute money to any charity or other cause).
As long as your current affiliate earning are over $200, you'll be paid each month. If you haven't earned $200 since your last payment, we'll pay you the following month after you've crossed the threshold.
Customers who buy products through this Program will be deemed to be our customers. Accordingly, all of our rules, policies, and operating procedures concerning customer orders, customer service, and product sales will apply to those customers. We may change our policies and operating procedures at any time. For example, we will determine the prices to be charged for products sold under this Program in accordance with our own pricing policies. Product prices and availability may vary from time to time. Because price changes may affect Products that you have listed on your site, you should not display product prices on your site. We will use commercially reasonable efforts to present accurate information, but we cannot guarantee the availability or price of any particular product.
You will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site. For example, you will be solely responsible for:
- The technical operation of your site and all related equipment
- Ensuring the display of Special Links on your site does not violate any agreement between you and any third party (including without limitation any restrictions or requirements placed on you by a third party that hosts your site)
- The accuracy, truth, and appropriateness of materials posted on your site (including, among other things, all Product-related materials and any information you include within or associate with Special Links)
- Ensuring that materials posted on your site do not violate or infringe upon the rights of any third party (including, for example, copyrights, trademarks, privacy, or other personal or proprietary rights)
- Ensuring that materials posted on your site are not libelous or otherwise illegal
Compliance with Laws
As a condition to your participation in the Program, you agree that while you are a Program participant you will comply with all laws, ordinances, rules, regulations, orders, licenses, permits, judgments, decisions or other requirements of any governmental authority that has jurisdiction over you, whether those laws, etc. are now in effect or later come into effect during the time you are a Program participant. Without limiting the foregoing obligation, you agree that as a condition of your participation in the Program you will comply with all applicable laws (federal, state or otherwise) that govern marketing email, including without limitation, the CAN-SPAM Act of 2003 and all other anti-spam laws.
Term of the Agreement and Program
The term of this Agreement will begin upon our acceptance of your Program application and will end when terminated by either party. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. Upon the termination of this Agreement for any reason, you will immediately cease use of, and remove from your site, all links to https://www.innerhealth4you.com, and all of our trademarks, trade dress, and logos, and all other materials provided by or on behalf of us to you pursuant hereto or in connection with the Program. InnerHealth reserves the right to end the Program at any time. Upon program termination, InnerHealth will pay any outstanding earnings accrued above $200.
InnerHealth, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Program, or any other InnerHealth service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all potential or to-be-paid commissions in your Account if they were earned through fraudulent, illegal, or overly aggressive, questionable sales or marketing methods. InnerHealth reserves the right to refuse service to anyone for any reason at any time.
Relationship of Parties
You and we are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. You will have no authority to make or accept any offers or representations on our behalf. You will not make any statement, whether on your site or otherwise, that reasonably would contradict anything in this Section.
Limitations of Liability
We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the total referral fees paid or payable to you under this Agreement.
We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, noninfringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the InnerHealth will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU UNDERSTAND THAT WE MAY AT ANY TIME (DIRECTLY OR INDIRECTLY) SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER FROM THOSE CONTAINED IN THIS AGREEMENT OR OPERATE WEB SITES THAT ARE SIMILAR TO OR COMPETE WITH YOUR WEB SITE. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING IN THE PROGRAM AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE, OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT.
Any dispute relating in any way to this Agreement (including any actual or alleged breach hereof), any transactions or activities under this Agreement or your relationship with us or any of our affiliates shall be submitted to confidential arbitration, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court (and you consent to non-exclusive jurisdiction and venue in such courts) or any other court of competent jurisdiction. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
This Agreement will be governed by the laws of The United States, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
The failure of InnerHealth to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and InnerHealth and govern your use of the Service, superceding any prior agreements between you and InnerHealth (including, but not limited to, any prior versions of the Terms of Service).